Privacy Policy

Last updated: January 2024

Introduction

babelista ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Information You Provide

  • Account Information: Email address, display name, and profile photo
  • Location Data: Your location to show relevant local content
  • Listings: Content you create including titles, descriptions, and images
  • Messages: Communications you send through our platform
  • Preferences: Language settings and notification preferences

Automatically Collected Information

  • Device Information: Device type, operating system, and app version
  • Usage Data: How you interact with our app and which features you use
  • Location Information: GPS coordinates when you use location features
  • Performance Data: App crashes, errors, and performance metrics

How We Use Your Information

  • Provide and maintain our services
  • Show you relevant local listings and content
  • Enable communication between users
  • Improve our AI translation and enhancement features
  • Send notifications about activity on your listings
  • Ensure platform safety and prevent abuse
  • Analyze usage patterns to improve our services

AI Processing and Translations

  • Analyzing text content for language detection and improvement
  • Generating translations in multiple languages
  • Adding relevant tags and categories
  • Storing processed content for improved performance

Information Sharing

Other Users

  • Your public profile information and listings
  • Messages you send to other users
  • Reviews and ratings you provide

Service Providers

  • Cloud hosting and database services
  • AI translation and processing services
  • Analytics and performance monitoring
  • Customer support tools

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights and safety of our users and platform.

Data Security

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure hosting infrastructure

Your Rights and Choices

Account Management

  • Access: View and download your personal data
  • Update: Modify your profile and preferences
  • Delete: Remove your listings and account
  • Portability: Export your data in a structured format

Communication Preferences

  • Control notification settings for messages and updates
  • Opt out of promotional communications
  • Manage email preferences

Location Data

  • Disable location services in your device settings
  • Choose when to share your location
  • Use the app with limited location features

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "last updated" date.

Contact Us

Questions About Privacy?

We're committed to transparency about how we handle your data. If you have any questions or concerns, we're here to help.

Contact Our Privacy Team